Best In Florida!
Updated: Mar 21, 2021
Newsweek has named First Federal Bank as the Best Small Bank in Florida. This exciting recognition is the result of each interaction we have with customers. Thank you all for what you are doing to keep customer service as a top priority.
Because of the impact COVID has had on the way customers bank, Newsweek decided it was important to evaluate and publish a list to help people make good, local banking choices. They said, “From a universe of more than 2,500 FDIC-insured institutions, we assessed U.S. banks and the savings and checking accounts they offer based on 55 separate factors to come up with a best-in-class option in 19 categories—including the best big and small bank in every state, because banking in many ways remains a local endeavor. One or more of these winning banks may be the perfect choice for your family.”
Good morning. Congratulations on a phenomenal 2020!!!!! While FFB ranks among the top banks in most financial, regulatory and performance metrics, I have to believe that your team’s customer satisfaction ratings and overall performance with LendingTree was highly influential in this recognition. Please extend our collective gratitude to your team for ALL you do.
Thanks to great team members and partners (like you), FFB has been recently recognized as a top performer by Florida Bankers Association, Independent Community Bankers Association, Jacksonville Business Journal and countless community and regional chambers of commerce and media.
Look forward to seeing you soon.
John A. Medina, Sr. President and Chief Executive Officer